Our team continues to be here for you and your cherished pets. We are OPEN and are now able to provide a wide range of services. To learn more about the changes we have implemented in response to COVID-19 and what to expect during your next visit, click here.
Puppies go through a critical socialization period between 2 and 5 months of age where they learn how to act and interact with the world around them appropriately. This is the time when positive exposure to people, pets, grooming, and situations becomes crucial to creating a confident, happy adult.
Do you also offer private behaviour counselling and training?
Although we do not offer private training, we can discuss proper training methods and have a number of resources and private trainers/behaviourists we can give clients to best suit their needs.
When should my puppy start school?
There are puppy classes offered as young as 8 weeks old. Ensure your puppy has gotten its first set of booster vaccines and proper prevention before interacting with other animals. Introducing your puppy to different situations, people, and pets outside the home in positive non-stressful ways will set the stage for how your puppy will react to these situations as it ages.
Where do you offer socialization classes?
Depending on your area, we have a few puppy classes available in the area such as Canine College. Please let one of our team members know that you are interested and we can provide you with more details.
What are the training methods used to train puppies?
The most common training methods include positive reinforcement (rewarding good behaviour with treats and praise or toys, and ignoring or redirecting bad behaviour) or clicker training (rewarding behaviours leading up to the behaviour you want with a “click” that your dog has associated with a treat or praise for a good behaviour). Puppy classes or personal trainers can show you different positive training techniques to try. Consistency is key and having the whole family involved in your puppy’s training will be both rewarding for the family and your puppy.
Do classes take dogs from puppyhood to advanced obedience?
There are classes for all ages and types of dogs. Dogs never stop learning and adult dogs can learn new tricks or behaviours at any age.
With recent changes to restrictions on businesses, we are pleased to advise that effective May 15, 2020 some restrictions on veterinary practices have been lifted. Based on these changes, below are some important updates to our operating policies.
1. WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY
This includes vaccines, wellness exams, blood work, heartworm testing, spays and neuters, dental services, and more!
2. SAFETY MEASURES TO KEEP EVERYONE SAFE
Continue our "closed waiting room" policy to protect our clients and staff. When you arrive, please remain outside the hospital and use your cell phone to call 519.428.2630. We will take a history of your pet's health and discuss any concerns. A staff member will meet you at the front vestibule to bring your pet into the hospital for an examination. The Veterinarian will call you to discuss the recommended treatment plan. After your appointment, a staff member will meet you at the front vestibule to return your pet and take care of any needed medications and payment.
Continue the use of credit cards as the preferred payment method.
Continue with curbside pickup of food and medication. Please call us when you arrive to pick up your order, but do not enter the hospital. We will take the payment over the phone and a team member will meet you at the side door for your order pick up.
You can also use our online store and are having your order delivered directly to your home. To place an order through our online store, visit our website and click on "Online Store".
3. ONLINE CONSULTATIONS ARE AVAILABLE
If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.
4. OPERATING HOURS
We are OPEN with the following hours:
- Monday to Thursday: 8:00 am - 6:00 pm - Friday: 8:00 am - 7:00 pm - Saturday: 9:00 am - 1:00 pm - Sunday: CLOSED
Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!
- Your dedicated team at Queensway Veterinary Hospital