Dr. Allison Moore - Queensway Veterinary Hospital

Last updated: April 7, 2022

Dear Clients,

Due to the growing number of COVID-19 cases in Ontario, we want to continue to keep our staff as well as our clients safe and healthy. As such, we have updated our protocols effective immediately.

1. WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY

This includes vaccines, wellness exams, blood work, heartworm testing, spays and neuters, dental services, and more!

2. SAFETY MEASURES TO KEEP EVERYONE SAFE

We are allowing 1 client in per pet into the hospital. When you arrive, please check in at the front door.
Face masks are mandatory when inside the building. While inside, please minimize contact and keep with our social distancing protocols in the confined space. If you are unable to wear a mask please call the clinic and we will be happy to assist curbside.
Continue the use of credit cards as the preferred payment method.
Continue with curbside pickup of food and medication (unless you have used our online store and are having your order delivered directly to your home). To place an order through our online store, visit our website and click on "Online Store".

3. ONLINE CONSULTATIONS ARE AVAILABLE

If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.

4. OPERATING HOURS

We are OPEN with the following hours:

Monday to Friday: 8:00 am - 6:00 pm
Saturday (for food sales only): 9:00 am - 1:00 pm
Sunday: CLOSED

Appointments are seen Monday to Friday from 9am-5pm. Food sales are serviced weekly between 8am-9am and 5pm-6pm and on Saturdays from 9am-1pm.

Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!

- Your dedicated team at Queensway Veterinary Hospital