519.428.2630
Corgi running in grass

Accessibility

Queensway Veterinary Hospital is committed to providing an accessible environment that respects the dignity and independence of people with disabilities and also enables clients and staff equal opportunity.

Our staff has been trained to assist individuals with communication challenges and how to interact with people who have an assistive device, service animal or support person. We are here to help in any way we can.

Queensway Veterinary Hospital will give notice of temporary disruptions to service or facilities used by persons with disabilities and will give the reason for the disruption. The notice will be posted in clear sight at the main entrances. If the disruption is planned, advance notice will be provided.

Customer feedback is always welcome and valued. Please call or write us. We strive to continuously improve our services and do not want to exclude anyone with a disability from activities or services. Management will consult with customer service staff regarding feedback and complaints. Our goal is equal opportunity of access for everyone.

Queensway Veterinary Hospital
415 Queensway West
Simcoe, Ontario
N3Y 2N4

(519) 428-2630

Last updated: December 2, 2020

Dear Clients,

Due to the growing number of COVID-19 cases in Ontario, we want to continue to keep our staff as well as our clients safe and healthy. As such, we have updated our protocols effective immediately.

1. WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY

This includes vaccines, wellness exams, blood work, heartworm testing, spays and neuters, dental services, and more!

2. SAFETY MEASURES TO KEEP EVERYONE SAFE

3. ONLINE CONSULTATIONS ARE AVAILABLE

If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.

4. OPERATING HOURS

We are OPEN with the following hours:

Monday to Friday: 8:00 am - 6:00 pm
Saturday (for food sales only): 9:00 am - 1:00 pm
Sunday: CLOSED

Appointments are seen Monday to Friday from 9am-5pm. Food sales are serviced weekly between 8am-9am and 5pm-6pm and on Saturdays from 9am-1pm.

Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!

- Your dedicated team at Queensway Veterinary Hospital